**Privacy Policy**
**Effective Date: 01-09-2024**
Welcome to Evely, your trusted app for seamless delivery services. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our app, including the roles and responsibilities of our delivery personnel, store partners, and customers.
### 1. **Information We Collect**
We collect the following types of information to provide and improve our services:
- **Personal Information:** Name, phone number, email address, delivery address, payment information, and any other details you provide.
- **Usage Data:** Information on how you interact with our app, such as pages viewed, links clicked, and time spent on the app.
- **Location Data:** Real-time location information from your device to facilitate delivery services.
### 2. **How We Use Your Information**
Your information is used to:
- Facilitate and complete delivery orders.
- Communicate with you regarding your orders, updates, and promotional offers.
- Improve our app's functionality and customer experience.
### 3. **Delivery Personnel Commitments**
Our delivery personnel are key to ensuring timely and secure deliveries. They are committed to:
- **Privacy and Confidentiality:** Protecting the privacy of your personal information and adhering to confidentiality standards.
- **Secure Handling:** Ensuring that your orders are delivered in a secure and safe manner.
- **Professional Conduct:** Maintaining professionalism and respect throughout the delivery process.
### 4. **Store Responsibilities**
Our partner stores play a crucial role in providing quality products and services. Their responsibilities include:
- **Accurate Information:** Providing correct product details, prices, and availability.
- **Timely Preparation:** Ensuring that orders are prepared promptly to meet delivery schedules.
- **Compliance with Laws:** Adhering to all relevant laws and regulations, including those related to health and safety.
### 5. **Customer Responsibilities**
As a customer, your responsibilities include:
- **Providing Accurate Information:** Ensuring that your delivery address, contact details, and order preferences are correct.
- **Timely Availability:** Being available to receive your order at the specified delivery time.
- **Respectful Interaction:** Engaging with delivery personnel and store representatives in a respectful and professional manner.
### 6. **Data Security**
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
### 7. **Third-Party Services**
We may use third-party services to process payments, track deliveries, or analyze app usage. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
### 8. **Your Rights**
You have the right to:
- Access and update your personal information.
- Request the deletion of your data, subject to legal and contractual obligations.
- Opt out of receiving promotional communications from us.
### 9. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly.
### 10. **Contact Us**
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
- **Email:** contact@evelyapp.com
